IMPORTANT: If you are experiencing a life-threatening emergency, please call 911 or go to the nearest emergency room immediately.

Urgent Neurological & Mental Health Consultations

Priority access for patients requiring immediate neurological evaluation for acute mental health concerns.

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The Process

Step 1:
Form Submission

Your clinical data is encrypted and sent directly to Dr. Frank.

Step 2:
Doctor Review

Dr. Frank will review your request for an urgent consultation.

Step 3:
Wait for Response

You will likely be asked to share more details about your request.

Step 4:
Confirm Availability

If an Urgent Appointment can be arranged, a day and time will be proposed. You will need to confirm availability, and a payment link will be sent to you.

Step 5:
Secure Payment

An Urgent Appointment requires upfront, non-refundable payment to secure your appointment; we do not bill insurance for these visits, though you may self-submit for reimbursement.

The Process

Step 1:
Form Submission

Step 2:
Doctor Review

Step 3:
Wait for Response

Step 4:
Confirm Availability

Step 5:
Secure Payment

Your clinical data is encrypted and sent directly to Dr. Frank.

Dr. Frank will review your request for an urgent consultation.

You will likely be asked to share more details about your request.

If an Urgent Appointment can be arranged, a day and time will be proposed. You will need to confirm availability, and a payment link will be sent to you.

An Urgent Appointment requires upfront, non-refundable payment to secure your appointment; we do not bill insurance for these visits, though you may self-submit for reimbursement.

When is an Urgent Consultation Appropriate?

When you believe you (or a loved one) are in the throes of a neurological or mental health crisis, weeks of waiting for a standard appointment feels wrong. For this reason, we have created this bridge for those who feel they need more timely expert neurological clarity to their situation.

This pathway to Urgent Consultations may be most appropriate if:

You or a loved one is experiencing new and worsening neurological symptoms such as:
- A concerning change in thinking, memory, or behavior
- Persistent or escalating headaches
- New onset or worsening tremor, involuntary movements, or muscle stiffness
- Episodes of dizziness, vertigo, or unsteadiness
- Unexplained falls or new gait instability
- Facial pain or symptoms suggestive of trigeminal neuralgia

You require follow-up after a recent ER or hospital visit and remain confused about what happened and what to do next
You feel the need for a second opinion for complex or unclear neurological diagnoses that you feel cannot wait the usual timeframe for typical New Patient Appointment availability.
You want to be considered for treatment with transcranial magnetic stimulation (TMS) or Spravato and the sense of urgency makes it economically acceptable to secure an appointment through this pathway.

Our Goal: To provide more rapid access to a neurologist than is typically available.

Real Stories From Real Patients

“I am a 24 year old nursing student, and Dr. Frank recognized that the routine tension headache (diagnosed by my primary care physician and a neurologist) was actually due to an unusual blood clot in a deep vein in my brain. He also discovered the cause. Had he not been involved with my care, it is clear that I could have suffered brain damage or died. Even though my situation was scary, Dr. Frank put me (and my parents) at ease right away and managed the problem in a way so that I did not have to miss any school. He is amazing. I am now a practicing nurse who has worked with many doctors, but Dr. Frank is the finest doctor I have ever met. My parents agree!”

"After seeing several neurologists and neurosurgeons, it was clear that Dr. Frank is in a league of his own... He listened carefully to me and did a more thorough examination than any doctor I have ever met. His advice was sound, and his explanation was so clear... Since then, he has been available and present in a way that has truly helped me make the best decisions for me as a person."

“When my brother unexpectedly developed a brain injury, I requested Dr. Frank’s assistance. We were told by the doctors that he would never improve. They were wrong, and Dr. Frank made that clear to us after reviewing the records and scans that we sent to him. We could see that my brother’s care was affected by their pessimism. Dr. Frank quickly traveled to see my brother, and he interacted with the doctors in a way that helped them trust him and listen to his advice. Dr. Frank has helped my brother and our family so much, from far away and in person. Beyond his medical help, Dr. Frank has helped us understand and prepare for the recovery process. He continues to be help my brother and my family during this very hard time when we feel abandoned by doctors. We are blessed to have Dr. Frank in our lives.”

“When my newborn baby had a life-threatening neurological problem, I immediately contacted Dr. Frank after we learned of his expertise and international practice. He responded quickly, and within hours was already speaking with local specialists and reviewing records and scans to help us be sure that my son received the best treatment for his problem. He helped connect us with a new and better team of doctors in our country, and he also quickly put together a team of doctors in the USA in case we needed to urgently transfer him. The local doctor quickly responded to Dr. Frank and worked with him to make the best decisions for my son. I am sure that my son is alive and has a better future because of Dr. Frank’s help.”

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Clinical Intake & Priority Consultation Request

Please complete the fields below. Once submitted, you will be redirected to a secure portal to fulfill the consultation deposit. A member of our clinical team will contact you within 2 hours of receipt.

Business hours:
Monday – Friday: 7AM – 7PM